Hearing impairment is the result of sound signals not reaching the brain. There are two main types of hearing loss, depending on where the problem lies: sensorineural hearing loss, caused by damage to the sensitive hair cells inside the inner ear or damage to the auditory nerve; and conductive hearing loss, when sounds are unable to pass from the outer ear to the inner ear.
Note: Although disablement must be caused by a physical or mental health condition, it is the needs and difficulties that result which will determine entitlement rather than the condition itself. As a result, whilst the case law below may be of assistance, it will be important to also look at the case law relating to the activities and issues that affect you too.
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‘Communication support’ in connection with hearing loss can be provided by family and friends and is not limited to help from sign language interpreters
-  UKUT 550 (AAC)
- Overlap between ‘communication support’ (descriptor 7(c)) and ‘social support’ (descriptor 9(c))
-  UKUT 160 (AAC)